Posted By
Gaurang Patel
on
7. September 2012 02:30
By learning where content is originating, tracking discussions around a specific product, and finding the top influencers regarding your brand, Social CRM tools allow small businesses to benefit in several ways like Two-way Conversations with Customers, Follow Trends Among Your Customers, Mitigate Negative Publicity and Measure Your Investment in Social Media [Read More]
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