How We Help Achieve Above Par Results

A golfer cannot hit the ball well unless he has a vision of where he wants the ball to end up. The same is true for your business. We don’t start a project until we have crystallized a high-definition business vision. Then we help align your people, and create processes and systems that pave the way realizing your goals. Here are some of the ways we make it happen.

• Connecting with Prospects and Customers to Boost Business
  

  With today’s empowered consumer business is no longer about hunting; it’s about farming—planting the seed and nurturing it. You’re no longer simply working to close the sale, but to deepen the relationship, understand the prospect or customer’s needs, educate them, and be there for them when they need information or are ready to buy.

  Websites, social media and mobile technology have changed the rules of sales and marketing. You can now connect with your customers 24/7. So you can:

  • Relate to your customers when the time’s right. Perhaps a customer wants to check their billing status at 2 a.m. Or maybe they’re lost en route to your restaurant and are checking for directions on their smart phone. Today’s technology makes it possible to answer customer questions when they’re asking and guide them where you want them to go.
  • What are your prospect and customers talking about? Listen to them. Learn about their needs and interests. It’s possible through social media and by tracking their activity on your website. Then, based on what you learn, send messages that resonate with them, design products they’re looking for, and compel them to act.

  The bottom line is technology can put in motion a higher and more personal level of service that results in boosting customer satisfaction and increasing sales.

• Empower Employees and Power Up Productivity
  

  We can develop technology solutions that can weave together the fabric of your organization, enabling users to collaborate, share ideas, discover information, and stay in sync with organizational challenges. When employees have essential information at their finger tips, they are empowered to make informed decisions in a flash, increasing productivity and morale.

Simtekway has been a pleasure to work with. They maintain a high level of professionalism and place much importance on customer communication and satisfaction. They have far exceeded my expectations. I look forward to working with them on more projects.

- Jeff Blasdell
Montgomery, TX

• Integrate with Vendors for Enhanced Efficiency

  For fast results you need processes and systems that break down the walls within your company and also between you and your vendors. For example, with enterprise resource planning (ERP) systems, associates can make purchases that flow through your internal approval process, moving without delay. But information also needs to find its way back and forth between your company and vendors’ internal systems. This enables them to reduce the order cycle, communicate delivery dates and more. This is just one example of how Simtekway can facilitate seamless communication between your business and your vendors.

• Bring Your Vision to Life

  If you have an idea for anything from a mobile application to software as a service, but don’t know how to move it from concept to reality, it’s like imagining a beautiful house you want to build but not having the architectural plans or the skills to build it. Your idea alone may never come to fruition. But if you partner with Simtekway, we’ll take it step by step. We start by clearly defining what you want to achieve. Then we detail the requirements according to key stakeholder needs, develop your application and launch it and partner with you for the long term, continuing to nurture it as it grows and changes, hosting and supporting it.

• Scale Your Business

  Can your company easily support two, three, or four times more business? There’s a simple difference between the corner general store and Walmart. Scale. To rake in the profits you need to achieve scale and that requires:

  • Repeatable processes and systems optimized for a changing environment.
  • Leveraging large-scale computer services platforms, hardware, and software.

  But if your business is like many others, as your company grows, it’s likely your processes evolve somewhat haphazardly. In the day-to-day rush to achieve your objectives, you may not have taken the time to dissect your process’ efficiency and discover what’s robbing profitability from your bottom line. We can analyze your processes, suggest efficiencies and transform the way you conduct business, enabling you to scale your operations in order to multiply your earnings.

• Transparency

  When you have a window into what’s working and what’s not, you can continually improve your internal processes and how you go to market. We create dashboards that enable you to check the pulse of your business, enabling you to extract critical insights from data, fine tune your business machine, and continue to tweak your processes for optimal performance.

In summary, we increase reliability, speed, and agility so you can achieve sustainable advantages and leap frog over your competitors.