Franchise Management Software System

Situation

Saladworks, the No. 1 salad franchise in the U.S., now boasts more than 100 locations worldwide. When rapid growth began outpacing the performance of their legacy franchise management system, they decided to partner with Simtekway. Saladworks’ wish list included a system that would grow with them while retaining the familiar flow of the old system, plus easy-to-use tools to help drive more expansion and revenue.

Simtekway Solutions

Saladworks’ franchise management system had become cumbersome, and users found it difficult to generate the reports they needed. Over a six-month period, Simtekway’s dedicated teams — including SharePoint developers, design and branding, quality assurance, team leadership and process management — worked closely with Saladworks on a customized Office 365 site with many new tools and innovations.

• Utilizing Microsoft Office 365 and Power BI expertise, Simtekway delivered a brand new franchise management system loaded with useful and easy-to-use features.
• New forms and data bases — which help users handle franchise agreements, lease and contract information and store lists with ease — are all part of a new, intuitive user experience.
• Simtekway migrated approximately 10 years’ worth of legacy data into the new system, including organizing thousands of records into new lists and tables.
• To reduce the learning curve for Saladworks users, designers took special care when creating the new user interface and user experience.

Result

• Forms in Saladworks’ new franchise management system require fewer clicks to get the job done, saving users valuable time.
• Users can now take advantage of Office 365 out-of-the-box functionality like Export to Excel and Quick Edit for better productivity.
• Along with a brand-new, vastly-improved user experience, Saladworks is now enjoying several new business intelligence reports to help generate additional revenue and fuel further growth.
• Users are able to easily access historical data when they need it.
• Saladworks is now relying on Simtekway for end-to-end support, including hosting of their old system as well as management of their new Microsoft Office 365 site.

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Simtekway IT Insights

Simtekway specializes in converting legacy systems into new, modern systems that are more productive and easier to use. Our development process centers around our clients’ vision and needs. Every project is guided by a unique development roadmap — so that software is built with the correct architecture, for example — to deliver a high-quality, cost-effective, on-time solution.