Case Studies
Custom SAAS Membership Management Portal
Simtekway’s client is a large membership services company that provides billing, marketing, credit card processing, and event and member management services to member-based organizations. Each of these organizations may have thousands of individual clients, and the membership service company has to remain agile and responsive to their demands.
Challenges
This company needed an application to handle the volume of services their clients require, including unique billing and marketing services for each client. Although they have their own business analysts and client support team, their development team did not have the experience required to develop a software solution flexible enough to meet their needs. They needed a cost-effective, timely solution.
In the six months that we have worked with Simtekway, they have proven to be very organized and professional. Their ability to effectively manage projects and clearly communicate status and updates has made them an invaluable partner for completing mission critical projects. By relying on their expertise, we are able to free up our internal team and allow them to focus on more strategic efforts.
Member Solutions .
Solutions
Simtekway worked with the client as their extended development partner, and offered a software-as-a-service solution that would be monitored, managed, and maintained by Simtekway. We also created a content management system
for their marketing team to use for managing and publishing web content.
The partnership proved to be an effective solution, as Simtekway has the resources to develop, manage and maintain applications using round-the-clock global resources for a reliable, low-cost solution.
Implementation
Simtekway used its expertise in SharePoint to provide a user-friendly, customized content management system. Features include discussion boards, a document management system, events calendar, and data lists for offers and site searches. Simtekway developed the solution using Asp.NET (C#, .Net, Vb.Net) and Visual Studio 2008, and added features to the application that met the needs of the client’s users.
Result
The software-as-a-solution application relieved this company of the challenge of maintaining an in-house software development team, and accommodated their clients’ varied needs with a robust set of features.
Members can check-in, track attendance, input a point-of-sale, process credit cards, schedule appointments, communicate by e-mail, monitor employee payroll, and more. Now members are able to see all their information
through a single, web-based interface from any location. The marketing team can manage and modify the whole site through the new simplified content management system, empowering them to make site modifications in
minutes.
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Why Simtekway?
As an IT partner and solutions provider, Simtekway will help you follow your objective and implement strategies that are unique to your business to see it through to completion – we don’t just follow instructions, we
unleash the full potential of your vision. Simtekway employs a global team of more than 100 skilled developers and consultants who approach every project holistically, giving full around-the-clock attention to understanding
our clients’ needs and providing comprehensive, scalable and extensible development roadmaps.
